Oowlish
Shopify Plus Enterprise

Enterprise Digital Transformation for a Leading Pet Retailer

How Oowlish partnered with Petco to architect scalable commerce infrastructure on Shopify Plus, enabling rapid feature launches and seamless omnichannel experiences across 1,500+ stores.

65%
Faster Time-to-Market
99.8%
Uptime
12+
Launches in 18mo
Petco

Project Overview

Petco is a leading pet retailer in the United States serving millions of customers. They needed to accelerate digital innovation while maintaining stability across a massive e-commerce operation, replacing legacy systems that created bottlenecks for new feature launches.

Industry
Pet Retail & Care (Enterprise)
Timeline
24+ months (Strategic Partnership)
Team Size
Strategic Technical Partnership
Tech Stack
Shopify Plus, Custom Commerce Stack, Headless Commerce

The Challenge

Petco's legacy systems created bottlenecks for new feature launches, and time-to-market for digital initiatives was measured in quarters, not weeks. The retailer needed to accelerate digital innovation while maintaining stability across a massive e-commerce operation serving millions of customers.

Legacy systems slowing down digital feature launches
Time-to-market for new initiatives measured in quarters, not weeks
Complex omnichannel requirements across 1,500+ physical stores
Need for headless commerce capabilities for faster iteration

Our Solution

Oowlish architected scalable commerce infrastructure on Shopify Plus, built custom integrations for omnichannel experiences, and implemented headless commerce capabilities for faster iteration with modular systems for rapid feature deployment.

Scalable Commerce Platform

Architected infrastructure on Shopify Plus with modular systems for rapid feature deployment.

Omnichannel Integration

Custom integrations connecting online experience with 1,500+ physical stores seamlessly.

Headless Commerce

Headless capabilities with continuous delivery pipelines for faster iteration cycles.

Impact & Results

Petco achieved a 65% reduction in time-to-market for new digital features, maintained 99.8% uptime during peak shopping periods, and enabled 12+ major product launches in 18 months compared to 3-4 previously.

65% Faster

Time-to-market for new digital features reduced by 65%.

99.8% Uptime

Maintained during peak shopping periods including Black Friday and Cyber Monday.

12+ Launches

Major product launches in 18 months, up from 3-4 previously.

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